While working at a national document management company, Angelo Salandra realized he could provide better quality service at a lower cost. When he founded Quality Copy, Inc. (QCI) in 1996, he dedicated the company to providing litigation support services. Today, Quality Litigation Services (QLS), doing business as Quality Management Services, offers a full range of office support and document management services. These services include, but are not limited to, document imaging, OCR (Optical Character Recognition), indexing, black & white and color copying, blow back from digital media, electronic data discovery, web hosting, oversize black & white and color copying, binding, trial exhibits and presentations.

Quality Management Services (QMS) commenced in 1996 when Angelo recognized an opportunity to save one of our clients a significant amount of money. A cost benefit analysis was completed for this particular client because of continuous volume of copy work being sent to QLS’s production shop. As anticipated, the analysis concluded that this client would reduce costs significantly by having QMS provide on-site management of the copy center/mailroom. To this day, we are still managing this client’s copy center/mailroom, as well as many other clients, who also experience significant cost savings and superior office support services.

Quality Management Services manages non-core business responsibilities including enterprise content management, copying, faxing, mailing, courier, scanning, filing, receptionist/secretarial relief, conference room set-up and many other general office support functions. Companies that outsource their facilities management operation to QMS are relieved of the disturbances of managing these administrative functions. QMS assumes full responsibility of all aspects of on-site office support services from staffing and equipment to supplies and maintenance.

Our professional staff is responsible for strategic consulting and flawless execution of solutions. These team members include a director of technology, vice president of sales and operations and vice president of facilities management. Our core business is litigation support and facility management.